Internal quality management in teaching and learning at Leibniz University Hannover takes place within the framework of the "Leibniz Quality in Teaching" programme (LQL Programme). It is based on LUH’s Teaching Constitution and is set out in the LQL Regulations.
LQL Programme
In-house quality insurance
High quality teaching and learning are fundamental principles at Leibniz University Hannover which are based on Effective cooperation between central and decentral stakeholders and processes. Accordingly, collaborative discourses on objectives in teaching- and learning – conducted in committees, working groups and other participatory forums – are central to the LQL Programme and result in quality-based improvements.
These discourses are informed by data and evidence, including insights from LQL instruments such as surveys, assessments and advisory procedures. At LUH, study programmes are accredited internally through Programme Reviews ("Studiengangsreview").
Plan-Do-Check-Act
Quality management at Leibniz University Hannover is guided by the continual improvement philosophy of the Plan-Do-Check-Act (PDCA) cycle. The LQL Programme
- sets clear quality objectives ("plan"),
- assignes defined responsibilities, processes, and procedures for all core areas of teaching and learning and offers comprehensive services for students and teaching staff ("do"),
- applies diverse instruments for reviewing the quality of teaching and learning ("check"),
- instituionalises dialogue- and feedback-opportunities, to discuss the quality of teaching and learning, contextualise results from instruments of quality assurance and jointly develop measures to drive continuous improvement ("act" and "plan").
Our Services
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ZQS/Quality Development actively supports faculties and university management in implementing and systematically advance the LQL Programme.
To achieve this, we
- develop and improve measures and instruments for quality assurance and quality development in teaching and learning – working closely with stakeholders across the university,
- organise and facilitate communication and processes that enable the effective implementation of the LQL Programme,
- conduct central surveys at all stages of the student life cycle, coordinate the evaluation of teaching and analyse the results,
- advise on the competence-oriented design of study programmes,
- process student enquiries, concerns and suggestions through the Ombuds Office and
- coordinate Programme Reviews for the internal accreditation of study programmes.
Reports and Regulations
Contact
Dr. Anne-Dörte Balks
Phone
Email
Address
Callinstraße 14
30167 Hannover
30167 Hannover
Building
Room
Dr. Anne-Dörte Balks
Phone
Email
