Quality Processes
Student Complaint Management

Student Complaint Management

Ein Zauberwürfel, auch Rubik's Cube oder Drehpuzzle genannt, liegt an einem Strand im Sand vor einer Düne. Ein Zauberwürfel, auch Rubik's Cube oder Drehpuzzle genannt, liegt an einem Strand im Sand vor einer Düne. Ein Zauberwürfel, auch Rubik's Cube oder Drehpuzzle genannt, liegt an einem Strand im Sand vor einer Düne. © Ilooraa / Pixabay.com

The working area of Student Complaint Management receives complaints and suggestions for improvement from students to secure good conditions of studying. These postulations may relate to matters of teaching and studying, organisation, as well as subject-specific matters or personal difficulties. Propositions are either processed by the ombudsperson or are passed on to responsible officials of the Leibniz University of Hannover to guarantee neutrally based interventions that help to find appropriate solutions. Furthermore, the staff documents student propositions to compile a semester report that uncovers structural problems.

Consultation hour with registration – online or on campus

thursdays 10–12 a.m.

Further information after your registration via phone or email

Principles of our work and possible queries or issues.

CONTACT

Ombudsperson

© privat
Prof. Dr.-Ing. Udo Nackenhorst
Address
Callinstraße 14
30167 Hannover
Building
Room
309
© privat
Prof. Dr.-Ing. Udo Nackenhorst
Address
Callinstraße 14
30167 Hannover
Building
Room
309

Office

Dipl.-Päd. Rebecca Gora
Address
Callinstraße 14
30167 Hannover
Building
Room
309
Dipl.-Päd. Rebecca Gora
Address
Callinstraße 14
30167 Hannover
Building
Room
309